Season Ticket Holder Health

Retention scoring, engagement tracking, and at-risk account alerts powered by Winnia Agents

Total Accounts

Total Seats

STH Revenue

$440K

Avg Renewal Prob.

66%

At-Risk Accounts

Revenue at Risk

$35K

Thompson Brothers LLCCriticalSilver

6 seats · Sec 1202 years$15,600

Attendance

14/32

Resales

Renewal

28%

Carlos MendezCriticalBronze

2 seats · Sec 3021 years$3,200

Attendance

10/32

Resales

Renewal

18%

Mike & Sarah ChenHigh RiskSilver

2 seats · Sec 2053 years$6,200

Attendance

18/32

Resales

Renewal

42%

Quick Serve RestaurantsHigh RiskSilver

4 seats · Sec 1223 years$9,800

Attendance

16/32

Resales

Renewal

35%

Rivera ConstructionMediumGold

8 seats · Sec 1186 years$34,800

Attendance

26/32

Resales

Renewal

65%

Emily & James ParkMediumGold

4 seats · Sec 1084 years$12,800

Attendance

24/32

Resales

Renewal

72%

Springfield Teachers UnionMediumGold

10 seats · Sec 2157 years$28,000

Attendance

22/32

Resales

Renewal

58%

Johnson FamilyHealthyGold

4 seats · Sec 1128 years$18,400

Attendance

28/32

Resales

Renewal

96%

Springfield Auto GroupHealthyPlatinum

12 seats · Sec Suite 45 years$89,000

Attendance

30/32

Resales

Renewal

88%

Dr. Patricia WilliamsHealthyPlatinum

2 seats · Sec Premium Club12 years$24,600

Attendance

31/32

Resales

Renewal

99%

First National BankHealthyPlatinum

20 seats · Sec Suite 810 years$156,000

Attendance

29/32

Resales

Renewal

91%

Anderson Family TrustHealthyPlatinum

6 seats · Sec 11015 years$42,000

Attendance

30/32

Resales

Renewal

98%

Renewal Forecast

66%

Projected Renewal Rate

Likely to Renew (>80%)5

On the Fence (40-80%)4

Likely to Churn (<40%)3

Winnia Agent Actions

Thompson Brothers LLC2 min ago

Scheduled personal call from VP Sales — account at critical risk (28% renewal probability)

Carlos Mendez15 min ago

Sent personalized email with seat relocation offer to better section + parking pass incentive

Mike & Sarah Chen1 hr ago

Flagged 8 secondary market listings in last 30 days — recommended outreach with flex-plan conversion offer

Springfield Teachers Union2 hrs ago

Generated downsizing proposal: 10→6 seats with premium upgrade to retain revenue at $26,400

Quick Serve Restaurants3 hrs ago

Proposed corporate hospitality package: 4 tickets + 2 parking + pre-game suite access for $12,200

Rivera Construction5 hrs ago

Identified attendance drop on weekday games — recommended weekend-only flex package